Returns & Exchanges

At Orbitkey, we stand by the quality of our products and want you to be completely satisfied with your purchase. If you're not 100% happy, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided through the portal and securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.